Get In Touch

Have questions about our courses or want to learn more? We're here to help you take the next step in your video production journey.

Send Us a Message

* Required fields

Contact Information

Our Location

3-16-9 Shibuya, Shibuya-ku
Tokyo 150-0002

Phone

+81-11-775-7171

Mon-Fri: 9:00 AM - 6:00 PM JST

Email

contact@fryndalake.com

We typically respond within 24 hours

Studio Hours

Monday - Friday 9:00 AM - 9:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed

Note: Office hours may differ from class schedules. Evening and weekend courses available.

Quick Response

We aim to respond to all inquiries within one business day during office hours.

Studio Visits

Schedule a visit to see our facilities and meet our instructors. Tours available by appointment.

Common Questions

Most questions about courses, enrollment, and requirements are answered quickly via email or phone.

Frequently Asked Questions

What types of inquiries do you accept?

We welcome questions about course content, enrollment procedures, scheduling, pricing, studio facilities, equipment access, and general information about our programs. Feel free to reach out with any questions about your video production education.

How long does it take to receive a response?

We typically respond to email inquiries within 24 hours during business days. Phone calls during office hours are answered immediately. If you submit a message outside of business hours, we'll get back to you on the next business day.

Can I visit the studio before enrolling?

Absolutely! We encourage prospective students to visit our facilities. You can schedule a tour by contacting us via phone or email. We'll arrange a time for you to see our equipment, meet instructors, and learn more about our courses.

What's the best way to reach you for urgent matters?

For urgent matters during business hours, calling us directly at +81-11-775-7171 is the fastest way to get assistance. For non-urgent questions, email provides a detailed record of our conversation and is often more convenient.