Privacy Policy
Last Updated: November 1, 2025
Our Commitment to Your Privacy
At MotionCraft Studios, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our video production training services.
We are committed to maintaining the trust and confidence of our visitors and students. We will never sell your personal information to third parties, and we only collect information that helps us serve you better.
Information We Collect
Information You Provide Directly
When you interact with our website or services, you may provide us with personal information, including:
- Contact Information: Name, email address, phone number when you submit our contact form or register for courses
- Communication Content: Messages, inquiries, or feedback you send to us
- Course Information: Details about your course selections, enrollment status, and learning progress
- Payment Information: Billing details when you register for paid courses (processed securely through our payment provider)
Automatically Collected Information
We automatically collect certain information when you visit our website:
- Device Information: Browser type, operating system, device identifiers
- ge Data: Pages visited, time spent on pages, links clicked, referring URLs
- Location Data: General geographic location based on IP address
- Cookies and Similar Technologies: Information collected through cookies as described in our Cookie Policy
Information from Third Parties
We may receive information about you from third-party services:
- Analytics Services: Google Analytics provides insights about how visitors use our website
- Social Media Platforms: If you interact with us through social media
- Payment Processors: Confirmation of payment transactions
How We Use Your Information
We use the information we collect for specific, legitimate business purposes:
Service Delivery
- • Process course registrations and enrollments
- • Provide customer support and respond to inquiries
- • Send course materials and updates
- • Manage your account and preferences
Communication
- • Send important service notifications
- • Respond to your questions and requests
- • Share course updates and announcements
- • Send marketing communications (with consent)
Website Improvement
- • Analyze websitege and performance
- • Improve user experience and functionality
- • Develop new features and services
- • Troubleshoot technical issues
Legal Compliance
- • Comply with legal obligations
- • Protect against fraud and abuse
- • Enforce our terms and conditions
- • Resolve disputes and claims
Legal Basis: We process your personal data based on your consent, contractual necessity for service delivery, our legitimate business interests, and legal compliance requirements under applicable data protection laws including GDPR.
How We Share Your Information
We do not sell your personal information. We only share your information in these limited circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our website and deliver our services. These include hosting providers, payment processors, email service providers, and analytics services. All service providers are bound by confidentiality agreements.
Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of our users or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such change and the choices you may have.
With Your Consent
We may share your information with other third parties when we have your explicit consent to do so.
How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information:
Encryption
All data transmission is encrypted using SSL/TLS technology
Access Controls
Limited access to personal data on a need-to-know basis
Regular Monitoring
Continuous security monitoring and incident response procedures
Secure Storage
Data stored on secure servers with regular backups
Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.
Your Privacy Rights
You have important rights regarding your personal information. We are committed to facilitating the exercise of these rights:
Right to Access
Request a copy of the personal information we hold about you
Right to Rectification
Request correction of inaccurate or incomplete information
Right to Erasure
Request deletion of your personal data under certain conditions
Right to Restrict Processing
Request limitation on how we use your information
Right to Data Portability
Receive your data in a structured, commonly used format
Right to Object
Object to certain types of processing of your information
Right to Withdraw Consent
Withdraw consent for processing based on consent at any time
Right to Lodge a Complaint
File a complaint with your local data protection authority
How to Exercise Your Rights: To exercise any of these rights, please contact us at contact@fryndalake.com. We will respond to your request within 30 days. You may need to verify your identity before we can process your request.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Marketing Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe at any time by clicking the "unsubscribe" link in any marketing email, or by contacting us directly. Please note that you will continue to receive essential service-related communications even if you opt out of marketing.
International Data Transfers
Our services are primarily based in. If you are accessing our website from outside, please be aware that your information may be transferred to, stored, and processed in or other countries where our service providers operate.
We ensure that any international transfers of personal data are protected by appropriate safeguards, including standard contractual clauses approved by relevant data protection authorities, to ensure your data receives adequate protection regardless of where it is processed.
Children's Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18 years of age. If you are a parent or guardian and believe we have collected information about a child, please contact us immediately, and we will take steps to remove that information from our systems.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, where appropriate, by sending you an email notification or displaying a prominent notice on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes indicates your acceptance of the updated policy.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We aim to respond to all privacy-related inquiries within 30 days.